Track This Case

Track This Case is an e-mail notification system provided through Missouri Case.net. After you sign up and verify your e-mail account, you will receive an e-mail when an entry is made to or updated on this case. If this case becomes confidential, you may no longer receive notification. If you are tracking a case and attempt to track the case again, you will not receive a second verification e-mail.

How to Use Track This Case

Header Tab

Under the "Case Header" tab is the “Track This Case” icon. Clicking the “Track This Case” link will bring the user to the “Track This Case” page.

The type of user determines how this page will display. If you are a Public User (not logged in), you will need to enter a valid e-mail address, confirm the e-mail address and enter the characters shown in the captcha box. To proceed, you will have to select one of the options “Track This Case” or “Tracking Report.”

Public User (not logged in)

With a valid e-mail address, captcha and selected “Track This Case” option, the user will receive a verification message in red displaying “A verification e-mail is being sent to the address you provided. Please read and complete the appropriate steps to finish the verification process. If you are already tracking this case, you will not receive another verification e-mail.”

With a valid e-mail address, captcha and selected “Tracking Report” option, the user will receive a verification message in red displaying “A e-mail is being sent to the e-mail address provided below. Please review the e-mail for further information."

If any information is missing or invalid in the e-mail or "Confirm e-mail" field, the user will receive the appropriate error message displaying in red. If the captcha is not entered correctly or nothing is entered at all, the user will receive an error message in red displaying “Captcha invalid.”

Public Users or Registered Users (logged in)

With a valid e-mail address, captcha and selected “Track This Case” option, the public or registered user will receive a verification message in red displaying “You are now tracking this case.”

With a valid e-mail address, captcha and selected “Tracking Report” option, the public or registered user will receive a verification message in red displaying “An e-mail is being sent to the e-mail address provided below. Please review the e-mail for further information”.

If the e-mail address is missing or invalid, the public user will receive an error message displaying “Your account is missing a valid e-mail address. You cannot continue until your account is corrected. Please contact the OSCA Help Desk by e-mail at OSCA.HELP.DESK@courts.mo.gov or by phone at (888) 541-4894.

If the e-mail address is invalid, the registered user will display the message “The e-mail address is invalid, logon and access “My Account” to correct your e-mail address.”

If captcha is not entered correctly or nothing is entered at all, the public or registered user will receive an error message in red displaying “Captcha invalid.”

Verification E-mail for All Users

When the user selects the “Track This Case” button, the user will receive a verification e-mail including links to the following information:

  • Track Case Number
  • E-mail Address
  • Stop Tracking
  • OSCA help desk

When the user selects the “Tracking Report” button, the user will receive a verification e-mail including links to the following information:

  • Track Case Numbers
  • Stop Tracking
  • Stop Tracking ALL Cases
  • OSCA help desk

Tracking Notice for All Users

This is the e-mail that will be sent to any user who is tracking a case. Notice will be triggered when a docket entry is added or updated. Changes will be gathered and one notification e-mail will be sent the next morning that included all changes/additions on that case that occurred the previous day.

If there are any docket activities, a tracking e-mail notice will be sent to the user displaying the filing date and time, description, text, and the last activity date and time. The following information with links will appear:

  • Track Case Number
  • Stop Tracking This Case
  • Stop Tracking ALL Cases
  • OSCA help desk

Tracking Report for All Users

This report will list all cases that have been tracked and verified; therefore only cases that are being tracked and have been verified can have tracking stopped. The case numbers will list in case number order ascending.

To stop tracking a case, the user will need to select Stop Tracking link and a new page/window will display, “Do you want to stop tracking case number (display the case #)?” YES or NO options display for the user to select.

If YES is selected, the user will receive a message in red displaying “You are no longer tracking this case.”

If NO is selected, the user will be redirected to the Case.net home page.

If user wants to stop tracking all the cases, the user will need to select “Stop Tracking ALL Cases.”