Manage My Case – Getting Started

This page will outline the various parts of the Manage My Case (MMC) process and will include a link to the Manage My Case home page. 

Manage My Case is an online ticket resolution portal with the overall goal to provide greater access to the court for individuals who are seeking alternative resolutions to court fines such as community service or a payment plan by providing an out of court resolution process. MMC allows you to file documents online for your ticket, communicate with the prosecuting attorney and receive notifications when there is an action you need to perform. MMC can be used with your mobile device, computer or tablet/iPad.

Register for Manage My Case

Create a new user account and log on to Manage My Case.

I want directions about how to create an account    I want to watch a video about how to create an account

Add A Case To My Account

Add your ticket to your MMC account. To add a ticket to your account you will need the ticket number and the violation time on the ticket.

I want directions about how to add a case to my account    I want to watch a video about how to add a case to my account

My Tickets/Cases

Displays a list of all tickets/cases being tracked after they have been added to your account, providing quick reference to the information on the case such as ticket/case number, location of the violation, charge and charge description. This section also contains links to the Plead and Pay process, which is separate from MMC.

My Messages

Communicate with the prosecuting attorney for an out of court resolution. My Messages displays a list of all claimed tickets/cases, the charge, court location and the violation date/time. The case/ticket can be expanded to display any correspondence and allow the user to compose a new message or replay to an existing message.

  I want directions about how to use My Messages    I want to watch a video about how to use My Messages

File On My Court Case

Create and upload documents or use pre-written documents to submit to court for the pending case/ticket. The pre-written document is a court form for you to answer questions then sign and submit to the court. Select your case from the claimed case/tickets, then attach and send the document. Depending on what action was taken, one of the following confirmation emails will be sent to your email address on file:

• Receipt of Filing - When you submit a document to the court you will receive a confirmation the document has been submitted to the court along with a confirmation number
• Acceptance email - When the court accepts your submitted document into the case file you will receive an email stating your submission was accepted
• eService email - When the Prosecuting Attorney files a document to the court you will receive an email stating a document has been filed with the court on your case
• eNotice email - When the court takes action on your case such as schedule a hearing you will be sent a notice email stating what action was taken
• Return email - This email will notify you that the court has not accepted your submission, you may have to resubmit the document

  I want directions about how to plead guilty    I want to watch a video about how to plead guilty

  I want directions about how to request community service    I want to watch a video about how to request community service

  I want directions about how to make a payment plan    I want to watch a video about how to make a payment plan

Action Needed

An alert indicator will display on the home page just above the Action Needed icon to notify you there is a pending action on a case/ticket, such as prosecuting attorney wants you to respond to an offer within a certain number of days. When expanding a case/ticket, information will display with case/ticket number, charge, location, violation date/time and any pending messages for your response.

My Account

Review and update your account information. When a pencil icon is visible it indicates that the information can be updated/changed. If there is no information entered for a specific item the Not Entered information will display.

Note: Demographic information such as Gender, Race and Ethnicity is not required but is used to obtain statistical data for application improvements. This data will in no way impact the outcome of your court decision and your answers will remain anonymous.