Virtual Hearing Room


Virtual Hearing Room

Welcome to Virtual Hearing Room. The Virtual Hearing Room allows the judge, clerk, attorney and litigant access to a virtual hearing room. NOTE: Not all cases are eligible for virtual hearings.

Notices to Parties

Parties listed on the case receive a Notice of Hearing either by email or regular mail.
Notice of Hearing image

The electronic and paper Notice of Hearing contain the same information, type of hearing, data and time of the hearing, judge, location, and room (Virtual Hearing Room) information.

Access to Virtual Hearings

Virtual Hearings can be accessed through Access My Tickets or the Missouri Courts website. To access the Virtual Hearing Room using Access My Tickets you must be a registered user of the Access My Tickets process. To register for Access My Tickets, click the Access My Tickets link.

Register for Access My Tickets image

Select Create an Access My Tickets account.

Create an Access My Tickets account image


Using Access My Tickets

Log in to Access My Tickets.

Select My Tickets/Cases to display a list of accepted cases.

Click the Plus sign image next to the Ticket/Case number to expand the case information.

Expand My Tickets/Cases image

A link to the Virtual Hearing Room displays inside the ticket/case information. Select the Virtual Hearing Room link.

The Information on Getting Started page displays. Read thoroughly and check the box next to the acknowledgement.

Virtual Hearing Room acknowledgement image

Court proceedings, whether in person or virtual, are formal and serious events. The same etiquette and protocol of a physical courtroom are expected during virtual court. Disrespectful, threatening or belligerent behavior during virtual court could result in your removal from the hearing. We ask all virtual court participants to observe these rules of court decorum:
Read thoroughly and check the box next to the acknowledgement.

Virtual Hearing Room acknowledgement checkbox image

NOTE: The acknowledgment is required to proceed.

Selecting the check box at “I acknowledge I have read and agree to the rules of the Virtual Hearing Room” takes you to the Virtual Hearing Room.

Clicking the acknowledgement before or after the scheduled hearing date displays this message.

Virtual Hearing Room scheduled hearing date display message image

If no events are scheduled for the selected case, a message displays as “There are no events scheduled for your case at this time.”

Virtual Hearing Room no events scheduled message image


Using the Missouri Courts Website

Access the Virtual Hearing Room using the Missouri Courts website at https://www.courts.mo.gov/casenet/base/welcome.do.

Select the Case Number Search option to begin.

Case Number Search image

Enter the case number in the Case Number field.

Case Number field image

Select Find.

The search can be refined by selecting a location in the “Search for cases in:” field.

Search for cases in field image

A dropdown list of locations is available by clicking the down arrow in the “Search for cases in” field.

Search for cases in field dropdown list image

NOTE: Both the “Search for cases in” and “Case Number” fields must have information entered.

Select Find to initiate the search.

When no matches are found the system generates a message in the search section indicating no matches were found.

No matches found image

When a match is found, the view changes to the case information. Review and verify the returned information are for the desired case.

Case.net Case Information page image

When the desired case is displayed, select the Scheduled Hearings & Trials tab. It will display the Virtual Hearing Room link in the Location field under Event.

Virtual Hearing Room link displayed image

Selecting the Virtual Hearing Room link to enter the hearing event.

Virtual Hearing Room link image

The Information on Getting Started page displays.

Read thoroughly and check the box next to the acknowledgement.

Information on Getting Started page image

NOTE: The acknowledgment is required to proceed.

Selecting the check box at “I acknowledge I have read and agree to the rules of the Virtual Hearing Room” takes you to the Virtual Hearing Room.

Clicking the acknowledgement before or after the scheduled hearing date displays this message.

NOTE: The Hearing Room link is only active on the day of the scheduled event.

Hearing Room link image


Email Notices

With Track This Case selected, email messages are sent to the email address entered in the registration process.

Depending upon the notice selections made:
Messages are sent notifying you of the upcoming event(s) or action(s) for the selected case.

Track This Case email notice image


Webex – Getting Started

Once a hearing is selected, the Webex Meeting window will open. Select Join Meeting.

Webex Join Meeting Button image

Webex requires a name and email address to join the hearing. Once the information is entered, select Join as Guest.

Webex Join Meeting box image


Once you join the Webex hearing you will see an assortment of icons at the bottom of the Webex window.

Webex Help: Menu Bar


  Webex Help: Mute Mute Icon: Must or unmute your audio during the meeting.
    
  Webex Help: Stop Video Camera Icon: Switch to another video camera or stop your video from displaying.
    
  Webex Help: Share Share Icon: Share content with the other participants in the meeting. (Host only unless designated by the host to other attendees.)
    
  Webex Help: Participants Participants Icon: Open/close the participants list.
    
  Webex Help: Chat Chat Icon: Open/close the chat box.
    
  Webex Help: More Options More Options Icon: Open/close meeting notes, share another device, copy meeting link and edit audio connection.
    
  Webex Help: Leave Meeting Leave Meeting Icon: Exit the meeting.


Webex Mobile App: If using the Webex mobile app, the icons will look different than the desktop icons above. Below is an example of the mobile app icons:

Webex Help: Mobile App


If you intend to call in to the meeting using your telephone for audio instead of a microphone, click on Audio:

Webex Help: Audio

Webex Help: Call in

Webex Help: Call in 2