Frequently Asked Questions about Electronic Filing

A. General
B. Registration & Account
C. Electronic Notifications
D. Confirmation, Acceptance and Return
E. Documents and Attachments
F. Court Filing Fees and Payment Options
G. Service of Summons/Garnishments
H. QuickFile

A. General

1. Is the Missouri eFiling System the same as the Federal Court’s PACER System?

No, the two systems are completely different. Separate account log on information are required.

2. What is the Missouri eFiling System?

The Missouri eFiling System allows registered users to file cases and documents electronically. The goal of the system is to enable filers and court clerks to work more efficiently by reducing the time and effort they spend managing case files, saving time, money and resources. Electronic filing allows filers to file and view cases seven days a week, 24 hours a day, with occasional unavailability due to system maintenance.

3. How does electronic filing benefit courts?

Missouri courts see benefits that include:

Reduced file storage.
Reduced delays in retrieving court records.
Electronic and automated docketing and scheduling.
Ability to view electronic documents or cases anytime during the day without searching for the physical case file.

4. How does electronic filing benefit attorneys?

Benefits of electronic filing for Missouri attorneys include saving time and money - a “going green” approach. Other benefits to using the electronic filing system include:

Ability to file and view cases or documents outside of regular business hours.
Electronic service to other registered users.
Ability to receive notices, orders and judgments from the court electronically.
Elimination of courier fees.
Reduction of postage or overnight delivery expenses.
Reduction of office supplies and photocopies.
Less space needed for file rooms.

5. Who can use the Missouri eFiling System?

Any Missouri attorney in good standing can file a case or document via the Missouri eFiling System. The Missouri attorney is required to register with the Missouri eFiling System, and maintain name, address and e-mail information.

Out-of-state attorneys admitted pro hac vice must file through a registered Missouri eFiling attorney.

Non-attorney filers, approved according to guidelines established by the Missouri Court Automation Committee, may also use the Missouri eFiling System. Examples are Department of Corrections, Probation and Parole, Department of Revenue, etc.

Note: Manage My Case is available for self-represented litigants to file violation bureau tickets electronically.

6. When is the Missouri eFiling System available?

The Missouri eFiling System is available 24 hours per day, seven days per week, with occasional unavailability due to system maintenance. The optimal time of use for the Missouri eFiling System is 7 a.m. to 11:59 p.m. Monday through Friday. Support for the Missouri eFiling System is available 7:30 a.m. to 5 p.m. Monday through Friday, excluding state holidays. Planned system maintenance is scheduled three business days in advance, and notification is posted on the Missouri Courts website and Case.net. Periodic system maintenance is necessary to ensure the availability, security and integrity of court data. In the event the Missouri eFiling System is unavailable due to unplanned events, please try again at a later time. If your filing is time-sensitive, please retain information about your attempts and present that information to the court as directed in Rule 103.06. Please check the court’s website for notifications about scheduled maintenance or system issues.

7. How much does electronic filing cost?

There is no subscription fee at this time. Filers must still pay the regular filing fee to file a case in a particular court. There is a 50 cent processing fee to pay a filing fee with an electronic check and a processing fee when using a credit card (minimum $1 charge).

If a filing is submitted to the court and the court returns the eFiling, attorneys must submit the filing again and pay a filing fee. The filing fee from the first filing that was returned by the court will be credited back to the filer in 3 to 5 business days.

8. What rules changed with electronic filing?

To view all of the rules related to filing documents electronically, visit the Electronic Filing Rules page.

9. What if I have additional questions about electronic filing?

Contact the Help Desk via e-mail at osca.help.desk@courts.mo.gov or toll-free by phone at (888) 541-4894. The Help Desk is available 7:30 a.m. - 5 p.m. Monday through Friday, excluding state holidays.

10. What case types have to be electronically filed in my court?

Use the Missouri Courts 'Find a Court' search feature to check your local court's orders listing the case types that must be electronically filed.

11. What documents must still be filed in paper format?

Most pleadings filed by self-represented litigants are filed in paper format. Violation bureau tickets claimed by Manage My Case users can be electronically filed. In addition, section 474.510 , RSMo. requires an original will to be filed with the probate division of the court.

All petitions for expungement require the original paper fingerprint card per the Missouri State Highway Patrol. Scanned versions of the fingerprint card are not accepted in place of the original.

The court may require other documents to be filed in paper format. Check the court’s website or contact the court directly for exceptions to eFiling.

12. What is an electronic signature?

An electronic document requiring an attorney's signature shall be signed by an original signature, stamped signature or an electronic graphic representation of a signature, or in the following manner: /s/ John or Jane Person. See Rule 103.04.

13. How do I tell if the other attorney is registered for eFiling?

This information is only available to registered eFiling attorneys. If an attorney is registered for Missouri eFiling a script 'e' is located after the attorney's name on the left navigation pane on the eFiling submission screens for existing cases.

14. What is 'My Drafts'?

'My Drafts' is a list of filings not yet submitted to the court that can be updated and submitted to the court. If you start a filing and stop, a draft is automatically saved for you. Access drafts from 'My Drafts' in the eFiling Main Menu. Scroll to the last column on the right. Select 'Update' to continue the filing or click 'Delete' to remove the filing.

Any draft that is at least 23 days old displays in bold red. The folder maintains drafts for 30 days. If a pending submission has been in any draft status for 31 days it will be deleted by the system. Users may receive e-mail notification daily after 23 days that a draft is pending and will be deleted after 30 days, unless the submission is sent or updated. Updates extend the draft an additional 30 days. 'My Preferences' in the eFiling Main Menu includes a check box for the option of receiving a deletion e-mail. This option defaults as check marked and filers must uncheck the box if they do not want to receive e-mail notices regarding upcoming deletions.

15. Where do I find a copy of the parenting handbook?

A copy of the parenting handbook is located under Handbooks and Manuals on the public judiciary website. Information on how to access the parenting handbook is also included on the domestic relations summons forms. In Your Child's Best Interest is available in English, Bosnian, French, Russian, Spanish, Ukrainian, Vietnamese and large print. Pro se parties that have no access to the internet must receive a paper copy via postal mail or other acceptable means.

16. Is there an option to perform a test filing?

The Missouri eFiling System does not have the ability for a user to file a test submission. You can submit a filing and monitor 'My Filings' to determine the status of the filing.

17. What documents will an attorney be able to view through Case.net?

Attorneys who are registered users and logged onto the system can see all public documents on public cases if the document is available electronically. In addition, attorneys of record can see some confidential documents on public cases and documents on confidential cases. Some confidential documents may be viewable only by court staff if set at a higher document security level 6 and above.

18. How can courtesy copies of filings be sent to certain people?

Upon filing, electronic service and notice go to all other registered users who are active attorneys of record on the case. Additional “courtesy” recipients cannot be designated at filing. Electronic notifications may be sent to additional people by adding e-mail addresses in 'My Preferences,' under 'E-Mail Notifications.' E-mail addresses added in 'My Preferences' receive all notifications on all cases on which the registered user receives notification. Notifications on specific cases or case types cannot be limited to specific e-mail addresses. Attorneys can add up to 100 e-mail addresses to receive notifications.

19. If a document is filed mistakenly, can it be recalled through the eFiling system?

If the case is a case type that goes through the Auto Case Create process, it is no longer available for recall. Otherwise, if you have filed a document or case mistakenly, go to 'My Filings,' locate the filing and under the 'Status' column is an option to recall. You may only recall the filing if the status of the filing is 'Submitted to Clerk-Recall.' If a clerk takes any action on the filing once it is submitted, that filing is no longer eligible to be recalled by the attorney, and you must call the court and have the clerk return the submission. Provide the clerk with the EF confirmation number or the case number (if filed on existing) and your MOBAR number.

20. How do I get a certified copy of an electronic document?

Certified copies may be sent electronically via Lotus Notes, either within the judiciary, or outside the judiciary via encryption. Certified copies have previously been provided to the requester in paper. Some requesters may continue to require certified copies in paper. In this case, a paper copy may be provided, and may include a raised seal. As electronic documents become more common, this practice may become less common. Courts are encouraged to discuss their electronic document practices with their partner agencies and other entities to encourage them to receive electronic certified copies.

21. How do I to create a PDF file?

Review eFiling Guidelines on Documents.

22. How do I file a document if the eFiling system is unavailable?

If the Missouri eFiling System is unavailable at the time the user attempts to file a document, the filer shall make reasonable efforts to file the document as soon as the unavailability ends.

If a registered user believes the unavailability of the electronic filing system prevented a timely filing to the party's prejudice, the registered user may submit a motion to the court within 10 days of the user's first unsuccessful attempt to file the document. The motion shall state the date and time of the first unsuccessful attempt to file the document electronically and why the delay was prejudicial. See Rule 103.06(b).

If the court determines that the unavailability of the electronic filing system prevented the court from receiving the filing, the court shall deem the document filed on the day that the user initially attempted to file the document. See Rule 103.06(c).

23. What date is considered the file date when a document is eFiled?

The filing deadline for any document filed electronically is 11:59:59 p.m. central time. A document is submitted for filing when the electronic filing system receives the document and sends a confirmation receipt to the filer. The electronic filing system issues a confirmation receipt that includes the date and time. See Rule 103.06(c) and (d).

If the clerk accepts a document for filing, the date and time of filing entered in the case management system shall be the date and time the electronic filing system received the document. See Rule 103.06(e).

24. Can I file pleadings in bulk or in an automated fashion?

Most pleadings must be filed per case. The Missouri eFiling System also allows for an automated method of transfer for high-volume filers. Instructions for entities that wish to use the automated filing feature are located on the Missouri Judiciary’s space/page, Missouri Judicial Exchanges Electronic Case Filing - Automated Filing.

25. When filing pleadings or motions in associate circuit court, can the user request a specific court date or does the court clerk issue hearing dates with notice to the parties at a later time?

An attorney may request a specific date on the pleading or in the field for 'Note to Clerk.' Otherwise, the clerk will assign a court date.

26. Will I be able to see all the documents I file?

Attorney filers have remote access to the Missouri eFiling System from outside the courthouse to documents in the system based on the case and document security. If you cannot view a document, contact the local court. Non-attorney or “group” filers, have public access via Case.net (civil judgments, only). They may also go to the courthouse and access case information, including all statewide public cases and documents, via the court’s public access terminal.

27. How are proposed judgments and orders handled with the Missouri eFiling System?

Contact the court to verify how proposed judgments are handled. Depending on the judge, documents may be submitted by e-mailing a Word format document or by delivering the judge a hard copy of the judgment or order to be signed, scanned and uploaded to the system.

28. What does E-CASE mean and how does it affect me?

An E-CASE is one where all case documents have been scanned or electronically filed and no paper files exist for that case. The code E-CASE displays on Case.net to alert users that a case can only be accessed via electronic format. A public user must visit the local courthouse and request access to the public access terminal to view the electronic case file. Filers or court personnel with secure Case.net access may view the electronic file when logged on to Case.net.

29. I am the attorney of record on a confidential case. I can't find the case by searching by my client's name. Why not?

Name searches on Case.net require that the person is specifically identified as a litigant on the case. Personal information is protected for subjects of a protection order, as well as are some other party types (victims, witnesses, children, etc.). These types of cases will not display if a name search is done for those particular persons, even if they are entered as a party to the case. In these instances, a search can be done by case number. Active attorneys of record on these cases should be able to retrieve and see the case and documents, even if they are confidential, and unless they are sealed.

30. I need to eFile on an existing case but I'm filing on behalf of someone who is not yet a party to the case. Am I still able to eFile?

You may file on an existing case on which you are not a party. You must have the case number to access the case through the Missouri eFiling System. You will skip the step 'File on Behalf of' and in 'Note to Clerk,' define the party type on the case you are filing on behalf of. The clerk will accept your filing and enter you and the party you represent onto the case.

31. Why is the browse button not letting me select it to upload a document?

To activate the 'Browse' button, make sure you have selected a document category and/or type. If filing on behalf of an existing party, you may also want to select a name or check box in the 'Filing on Behalf of' section, and then click the 'Add' button.

32. How do I find the Document Category or Document Type I need to file?

The system automatically narrows down the Document Type choices according to the Document Category selected. To see all Document Types, leave the Document Category blank and select the applicable Document Type. The Document Category will autofill according to the Document Type selected. View the list of available Document Categories/Types

33. How do I add a party on an existing case?

Additional parties cannot be added to an existing case through the Missouri eFiling System. The court must add parties if the case already exists. Submit a filing through the eFiling system with the new party information for the court to add. Skip the 'Filing on Behalf of' section but attach the document with the new party information in the 'Documents and Attachments' section.

34. How can I make an entry of appearance on a case that I do not have access to on Case.net?

You must know the case number. Go to 'File on an Existing Case,' enter the case number, court location, and proceed with eFiling.

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B. Registration & Account

1. How do I create an account for eFiling?

You must have your Missouri Bar number and the PIN number to register and create your account. To register and create an account go to: https://www.courts.mo.gov/ecf/logon.do. If you are not sure of your PIN, contact the Missouri Bar directly.

2. How is the password set up?

You will be prompted to create a password when registering with the Missouri eFiling System. For your protection, you must create a password with at least 15 characters but no more than 30 characters. To make your password more secure, use a combination of at least three of the following: lower and uppercase letters, numbers and special characters like # or $. Your password must not have more than two consecutive characters in common with your username.

3. If I forgot my username or password, what do I do?

If you forgot your username, go to courts.mo.gov/ecf and click 'Forgot Username?' Enter the e-mail address you used to register with the electronic filing website and an e-mail containing your username will be sent to you.

If you forgot your password, go to courts.mo.gov/ecf and click 'Forgot Password?' Enter your username and e-mail address. You will be asked to confirm your identity by answering your three security questions. If you answer the three questions correctly, you will be allowed to reset your password. If you enter the answer to a question incorrectly or forgot the answer, you will not be allowed to reset your password. You must then call or e-mail the OSCA Help Desk.

4. How often will I have to reset my password?

The eFiling password currently does not expire.

5. I attempted three times to log in to my account and now it is locked. How do I get my account unlocked?

If your account is locked, you may wait 30 minutes for the account to unlock before you can proceed. If there is an urgent need to unlock your account, you may contact the OSCA Help Desk.

6. How do I update my address on eFiling/Case.net?

Update your address in the eFiling system under 'My Account' from the main menu. Users must keep address information current on 'My Account,' as this is the only address information that the Missouri eFiling System uses.

7. What web browser and settings do I need?

Below is a list of common web browsers for computers and portable devices that support the current eFiling security protocols. Javascript must be enabled. (This should be the default.)

Microsoft Edge, Versions 12 through 14

Mozilla Firefox, Version 27 or higher

Chrome, Version 30 or higher

Google Android OS Browser, Versions 5 through 7

8. What should my printer settings be?

To print a document with the file stamp from Adobe Reader, in the print dialogue window 'Comments & Forms' section, select 'Document & Markups.' You may also need to go to the 'Page Size & Handling' section, and select 'Fit.'

9. What is the Missouri eFiling System Agreement?

This agreement sets forth the terms and conditions of use of the Missouri eFiling System. There are system agreements for attorney filers, and non-attorney or “group” filers.

Attorney Filer Agreement:

Missouri Electronic Filing System User Agreement
This agreement sets forth the terms and conditions of use of the Missouri Electronic Filing (eFiling) System. I acknowledge I have read this agreement and agree to its terms of use.

Terms & Conditions of Use

(1) I presently am a member of The Missouri Bar in good standing who is authorized to practice law or have been admitted to the practice of law in this state pro hac vice.

(2) The Missouri eFiling System account being registered is for my use or for use by my authorized non-attorney agent or employee. I knowingly will not permit my login to be used by anyone other than my authorized agents and employees. I agree my Missouri eFiling System account shall be used only for official court business.

(3) If I am a government attorney whose subscription fee has been waived, I agree the account shall be used only for governmental purposes.

(4) If I am a lawyer admitted pro hac vice, I agree I can use the Missouri eFiling System only during the period I maintain pro hac vice status.

(5) I understand that during the Missouri eFiling System pilot I do not have to pay any subscription or user fees to use the system. I promise to pay any subscription or access fees to use the system after the pilot period ends, in the event those fees become required. I further understand I may register to have multiple Missouri eFiling System accounts, but separate fees, if applicable, shall be paid for each account.

(6) I agree to provide complete and accurate information to the Office of State Courts Administrator to become a registered user and that I will maintain such information by promptly informing the Office of State Courts Administrator of any changes to that information.

(7) I agree to maintain an e-mail address at which the registered user agrees to accept service through the electronic filing system and other notices.

(8) I agree to provide the information required for case processing, submit documents in the proper format, and pay any required filing fees and court costs.

Any registered user who violates any conditions of use or takes any action intending to harm the Missouri eFiling System in any manner, alter electronic documents or information stored in the system, or make any unauthorized use of the system commits misuse. Misuse of the electronic filing system may result in loss of a user’s registration and subject the registered user to any other applicable penalty.

Disclaimer

The Missouri eFiling System will be provided on a non-guaranteed basis seven days per week (Sunday through Saturday), 24 hours per day, excluding scheduled maintenance as designated on the electronic filing web page by the Office of State Courts Administrator.

Warranty

The Office of State Courts Administrator makes no warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for any particular purpose. While that office and the courts strive for accuracy and completeness of data furnished pursuant to this agreement, no warranty or representation as to accuracy or completeness is made or implied.

Group Administrator Agreement:

Missouri eFiling System Agency Agreement

This agreement sets forth the terms and conditions of use of the Missouri Electronic Filing (eFiling) System. I acknowledge I have read this agreement and agree to its terms and conditions of use.

Terms & Conditions of Use

(1) In my official capacity, I am requesting an agency account to file documents with the court through eFiling. I hereby agree and acknowledge said agency will comply with Supreme Court Operating Rule 27 and Supreme Court Rule 103.

(2) I hereby agree that the agency will use eFiling only for the purposes stated herein. I agree all persons having access to the information under my control will abide by the same agreement. I agree I am responsible for all registered users under the agency account ID I am given and I am responsible for maintaining the confidentiality of the password of that account. I agree I immediately will notify the Office of State Courts Administrator if any misuse should occur or the account should be compromised.

(3) I agree to provide complete and accurate information to the Office of State Courts Administrator to become a registered agency account and that the agency will maintain such information by promptly informing the Office of State Courts Administrator of any changes to that information.

(4) I agree to ensure only authorized persons are given access to Missouri eFiling System as a registered user.

(5) I agree to authenticate the identity of each registered user from this agency.

(6) I agree to follow the eFiling security procedures provided by the Office of State Courts Administrator.

(7) I agree to contact the Office of State Courts Administrator Systems Security in a timely fashion with account maintenance information for registered users from this agency, such as terminations or name changes.

(8) I understand the unauthorized use of eFiling by this agency will result in the immediate revocation of access to electronic filing. I understand the Office of State Courts Administrator may terminate access for any reason, including non-use, and the Office of State Courts Administrator or other authorized personnel may monitor activity and report on any suspected misuse.

I fully understand this agreement as outlined and agree to abide by these rules and standards as well as any additional standards that may be established at some later date.

Disclaimer

Warranty

Group User Agreement:

This agreement sets forth the terms and conditions of use of the Missouri Electronic Filing (eFiling) System. I acknowledge I have read this agreement and agree to its terms and conditions of use.

Terms & Conditions of Use

(1) In my official capacity as an employee of an authorized agency, I am requesting an agency user account to file documents with the court on behalf of the agency through the eFiling. I hereby agree and acknowledge said Agency will comply with Court Operating Rule 27 and Supreme Court Rule 103.

(2) I hereby agree to use eFiling only for the purposes stated herein. I agree I am responsible for the account ID I am given and I am responsible for maintaining the confidentiality of the password of that account. The sharing of the registered user ID and password to permit access to the Office of State Courts Administrator's systems by another individual is prohibited. I agree I immediately will notify the Office of State Courts Administrator if any misuse should occur or the account should be compromised.

(3) I agree not to disclose any information that may be considered confidential.

(4) I agree to provide complete and accurate information to the Office of State Courts Administrator to become a registered user and that I will maintain such information by promptly informing the Office of State Courts Administrator of any changes to that information.

(5) I further understand the unauthorized use of eFiling will result in the immediate revocation of my access to electronic filing. I understand the Office of State Courts Administrator may terminate access for any reason, including non-use, and the Office of State Courts Administrator or other authorized personnel may monitor activity and report on any suspected misuse.

(6) The Office of State Courts Administrator, or other authorized personnel, may monitor activity of the Case.net system and report on suspected misuse.

I fully understand this agreement as outlined and agree to abide by these rules and standards as well as any additional standards that may be established at some later date.

Disclaimer

Warranty

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C. Electronic Notifications

1. How do I receive electronic notifications?

The eFiling system sends electronic notifications via e-mail. The system currently sends electronic notices based on Missouri Bar number. If multiple accounts are established using different e-mail addresses for each account, all notices go to all e-mail addresses associated to that bar number. The same holds true for any additional e-mail addresses the attorney designates to receive notice.

2. Can I set up separate accounts with different e-mail addresses so that notices only go to the account from which I am filing?

See number 1 above.

3. If I register for eFiling what type of electronic notifications (e-mail), will I receive? eNotice

eNotice is sent by the eFiling system upon creation or update of a docket entry on the case (case activity). The subject line of the e-mail includes eNotice, the court case number, the case description and the court location description.

Confirmation - Receipt of Filing by System

Receipt of Filing is sent by the eFiling system to the filer detailing and confirming submission of any data and documents to the court. This e-mail is sent for Initial Case filing, File on an Existing Case, and Resubmit.

The subject line for new case filings and resubmit contains Receipt of Filing-New Case, case description, filer reference number if entered, and court location description.

The subject line for existing case filings and resubmit contains Receipt of Filing-JIS case ID, JIS case description, filer reference number if entered, and court location description.

Confirmation - Acceptance of Filing by Court

Acceptance confirmation shows details and confirms submission of any data and documents accepted by the court. The subject line for filing on a New Case includes Accepted-New Case, the case description and the court location description. The subject line filing on an Existing Case includes Accepted-court case number, the case description and the court location description.

Confirmation - Hold

The Hold confirmation e-mail shows details and confirms submission of any data and documents on hold by the court. This e-mail is used for both File on a New Case and for File on an Existing Case.

The subject line for filing on a New Case includes HOLD-New Case, case description, court location description.

For filings on an existing case, it is HOLD-New Case, case description, court location description.

Confirmation - Return

The Return confirmation e-mail is sent when a filing or document is returned by the court.

If filing on a New Case the subject line of the e-mail includes: Returned-New Case, case description, court location description.

If filing on an Existing Case this line of the e-mail includes Returned-court case number, case description, and court location description.

Confirmation - Recall

The Recall confirmation is sent by the eFiling system detailing and confirming a submission recalled by the filer. This e-mail will be used for both Initial Case filing and for File on an Existing Case.

If filing on a New Case the subject line of the e-mail will contain Recalled-New Case, case description, court location description.

If filing on an Existing Case the subject line of the e-mail will contain Recalled-JIS case ID, JIS case description, and court location description.

eService

eService is sent by the eFiling system to all parties on the case to indicate to opposing parties what was filed and where the documents can be viewed. This e-mail only occurs for File on an Existing Case. If there are no parties on the case who will receive eService, this e-mail will not generate. The subject line of the e-mail includes eService, Case ID, case description, and court location description.

eNotices and eServices are sent to the registered user's account based off the user's Missouri Bar number assigned to one or more e-mail accounts. These eNotices and eServices can be directed using e-mail rules to different folders in the accounts or e-mails based on the contents of the eNotices. Check with your e-mail provider to set e-mail rules.

4. Is there a separate registration process for eService?

No. If you are registered for electronic filing you will receive electronic notices from the court and electronic service from other attorneys. See Rules 103.08 and 103.09. The filing confirmation screen and Receipt of Filing e-mail for existing cases displays a listing of parties who receive eService notification with the party name and service e-mail address.

5. Can my paralegal see my cases and the documents attached to those cases?

Registered eFiling attorneys may authorize non-attorney agents and employees to use their logon for the submission of filings and to view documents on cases. See Court Operating Rule 27.03(4).

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D. Confirmation, Acceptance and Return

1. What rules will court staff follow when determining whether a document is accepted or returned?

Verify specific court eFiling standards by visiting the court’s website via www.courts.mo.gov or by calling your local court

2. If a document is identified as having a "format error," is the whole submission returned?

Verify specific court eFiling standards by visiting the court's website via www.courts.mo.gov or by calling your local court.

3. If the court returns a filing, will there be an explanation as to why?

You will receive an e-mail from the system that includes the return reason and any comments from the court reviewer. If you need more information about the reason for the return, contact the court.

4. If I have recalled a filing or a filing has been returned to me, can I resubmit it after the corrections have been made?

Yes, you have 30 days from the status date to resubmit. If you have recalled a filing or a filing has been returned to you because you left information out or need to add information, you may resubmit. Go to 'My Filings' and locate the filing recalled or returned. Once you locate the filing, you will see 'Recalled by Filer-Resubmit' or ‘Returned to Filer-Resubmit’ under the 'Status' column. Select the 'Resubmit' option and proceed with resubmitting your filing.

Note: If the original filing required a filing fee, resubmit the filing fee with the resubmitted filing. Your original filing fee should be returned within 3-5 business days of the court returning the filing or your request to recall the filing.

5. I want to resubmit a filing that was returned. When it asks if I want to resubmit, I am not sure because I have not made any changes. What should I do?

When you confirm you would like to resubmit a returned or recalled eFiling, you will be directed back to the filing to make necessary changes and to submit again.

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E. Documents and Attachments

1. Is there a limit on the file size when submitting documents through the eFiling system?

Yes. The Missouri eFiling System document size limit is 7.0MB (or 7,000KB). The combined file size if submitting multiple documents in one submission is 21.0MB.

2. What do I do if my document attachment is too large?

The file can be split. Read How to Split a PDF for instructions.

An attachment or exhibit that exceeds the technical standards for the electronic filing system or is unable to be electronically filed must be filed with the court on approved media as defined in Court Operating Rule 27.02. When an attachment or exhibit is filed on approved media, a notice of exhibit attachment shall be filed through the electronic filing system.

3. Will I be able to submit exhibits such as photographs and videos through the eFiling system?

Exhibits such as photographs and videos cannot be submitted through the eFiling system. Exhibits such as photographs and videos may be submitted to the court and stored in their original format or on approved media. See Rule 103.05. Use the 'Document Category, Notice of/to' and the 'Document Type, Approved Media' to submit your notice.

4. I am trying to file a document and receive the message, "The file you are trying to submit contains data corruption and cannot be submitted." What is wrong?

This message typically means you are trying to file a PDF document that is password protected or has other encryption. To unprotect the document, while the document is open, go to 'Security' in the PDF menu. Enter the document password. Deselect the 'Password Protected' or any other Encryption checkboxes. Save the unprotected document and reattach the new unprotected document in the eFiling system.

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F. Court Filing Fees and Payment Methods

1. Where do I find the filing fee?

Access the court's website at www.courts.mo.gov or contact the court.

2. How do I pay filing fees?

There are three methods to pay filing fees:

Court debit account - contact specific eFiling court

eCheck - accepted by all eFiling courts

Credit card - accepted by all eFiling courts

3. The courts already charge filing fees. Is there an additional fee to file electronically?

There is no subscription fee at this time. However, there is a 50 cent processing fee to pay a filing fee with an electronic check and a processing fee when using a credit card (minimum $1 charge). There is no fee associated with using the court debit account.

Credit Card Processing Fee:

Price Range	Base Fee	Percent Fee
$0.00 - $50.00	$1.25	0.00%
$50.01 - $75.00	$1.75	0.00
$75.01 - $100.00	$2.35	0.00%
$100.01 - $999,999.99	$0.00	2.35%

4. What credit cards are accepted to pay fees when submitting a filing electronically?

The State of Missouri currently accepts MasterCard, Visa, Discover and American Express when submitting a filing electronically. Your account information is not kept on file. The account information from your credit card must be entered on each filing.

5. What information is required to set up an Electronic Check?

Information required is bank routing number, checking account number, account type and check type.

6. What information will appear on my credit card statement for eFiling submissions?

The charge on your credit card statement will appear as follows: CSI - Vendor, confirmation number, filing fee amount.

7. What is a Court Debit Account?

A Court Debit Account allows you to pay money in advance to the court for future filings. The debit account works like a bank account and is used to pay filing fees for the cases you file. By keeping money in your debit account you can avoid the processing fees that are incurred when using credit cards and/or electronic checks to pay individual case filing fees.

8. How do I set up a Court Debit Account?

A Court Debit Account can be set up by completing the Request to Establish Debit Account form.

9. How are receipts handled? Is an audit trail available? Is receipt documentation available?

Receipts for payment are sent as part of the notification e-mail and can be printed if the user wishes to do so. If the receipt is printed, clients can see the amount paid for the filing. Attorneys have an audit trail through the 'My Payments' section of the system.

10. How do I pay for general court costs? There is only an option for filing fees?

The filing fee box is used for all payments to the courts. Use the 'Notes to Clerk' box to explain what fee is being paid.

11. What is the filing fee for a court?

Use the Missouri Courts 'Find a Court' search feature to check your local court's fees. If the fees are not listed on the court’s web page, contact the court directly for the information.

12. Do I have to pay again if the court returns an eFiling?

The original payment is refunded in 3-5 business days. You will be assessed the fee again when refiling the submission.

13. How do the courts issue refunds?

If the court rejects the electronic filing within the time limit set by the payment vendor (typically 3-5 days), the system notifies the payment vendor to refund the electronic check or credit card transaction. If the filer paid by court debit account, the money remains in the filer's debit account.

If the court rejects the filing after the time limit set by the payment vendor, the court issues a refund check for the filing deposit to the filer.

If the amount paid is greater than the filing fee required by the court, after the court accepts the filing, the court issues a check for any refunds of excess filing deposits.

14. How do I use the eFiling system to send a payment only?

To file a filing fee/payment only on a case, choose File on Existing Case from the main menu. Enter the payment amount in the filing fee field. Attach a document to the filing (for example, a PDF memo or other correspondence explaining the payment). The court then may accept the payment and attach the document if necessary, per local court procedure

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G. Service of Summons/Garnishments

1. Does the court prepare the necessary documents (summonses, alias summonses, garnishments etc.) for issuance to the sheriff? Are the sheriff's fees taken from the filing fees?

Per Supreme Court Rule 103.10: Upon acceptance of the petition or application for summons/garnishment the clerk prepares the necessary documents for service.

The summons/garnishment and any other necessary documents are sent to the attorney requesting the service document(s) by an e-mail containing a link for the filer to print the summons and pleadings to deliver to the sheriff or special process server.

After printing the necessary documents, the attorney must take the documents to the appropriate sheriff or special process server with the correct fee for service.

The collection of sheriff's fees will be up to each individual court. The attorney should contact the court in which they are eFiling for specific information regarding sheriff's fees. You may need a separate check for the service fees.

It is recommended that the sheriff file their returns directly with the court and that a special process server provide the return to the attorney to electronically file with the court.

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H. QuickFile

1. Can I use QuickFile to submit an Entry of Appearance on an appellate case?

No. At this time appellate cases are not eligible for QuickFile.

2. Can I QuickFile on a case that has not been accepted by the court clerk as long as I have my electronic filing confirmation number?

No. You may only use QuickFile on cases that have been accepted and assigned a court case number in the case management system. You will be able to QuickFile using the electronic filing confirmation number as long as the case has been accepted by the court clerk and assigned a case number.

3. Can I use QuickFile to enter an appearance for more than one party on a case?

You may only select one party per filing when using QuickFile. If you would like to enter an entry of appearance for more than one person on a single document, you will need to file using 'File on an Existing Case.'

4. Can I save a copy of the QuickFile document for my records?

Yes. PDF software is required to save a copy of the QuickFile document for your records.

5. Can I edit the QuickFile document generated if I am not satisfied with it?

Documents generated through QuickFile are pre-formatted and cannot be altered within the Missouri eFiling System. If you are unsatisfied with the format of the generated document, you will need to file a separate document through 'File on an Existing Case.'

6. Can I file additional documents with my QuickFile document?

You can file additional documents by selecting 'Add Another Document' located on the 'View Document' screen.

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