Pay By Web Frequently Asked Questions
| 1. |
Can I pay
a violations bureau eligible ticket using Pay By Web? |
| To plead guilty and pay your fine and court costs for a statewide violations bureau eligible ticket prior to your court date, use the Plead and Pay option. |
|
| 2. | Can I pay multiple cases with one payment
transaction? |
| No, you can only make one payment per case at a
time. When you have completed the
payment you may return to the Pay By Web Home page and process another payment.
|
|
| 3. | Will I get a receipt when paying online? |
| Yes, after hitting the submit button on the
Verification screen, you will receive a confirmation page with a payment
confirmation number. You can print this
page or receive an e-mail confirmation if you entered your e-mail
address on the payment page. Please keep this confirmation information;
you will not receive anything from
the court in the form of a receipt. |
|
| 4. | Why can't I access my case from the Pay By Web Home page? |
| You must enter the correct case number and
court location to make a payment on the case. If you are not able to retrieve the information through the Pay By Web
Home page, you may search Case.net to
find your case. |
|
| 5. | Does the online system store my payment
information? |
| No, the information is only taken for the single
transaction and is not stored anywhere in our system. |
|
| 6. | If I make my payment online, do I still need to
show up for court? |
| The Pay By Web online system is only a tool to
make payment more convenient. You still must appear for court dates. |
|
| 7. | Why can't I pay all my cases through the
online payment system? |
| Currently not all case types are eligible to be
paid through Pay By Web; only disposed cases with balances due. If you are unable to find your case using
the various search options, please contact the court in which your case was
filed. |
|
| 8. |
Will making a payment on my case or paying my case in full using Pay By Web for a post disposition case automatically withdraw the warrant? |
| No. You must contact the court regarding the status of your warrant. |