Customer Support Technician

The Office of State Courts Administrator has a Customer Support Technician position available with our help desk, acting as first contact supporting judiciary software and hardware as well as internet inquiries for all court, juvenile, office of state courts administrator and general public inquiries. Applicants must have excellent communication, customer service and troubleshooting skills and the ability to multi-task. Knowledge and experience of PC hardware, Windows XP, Windows 7, as well as Microsoft Office and Lotus Notes are beneficial. Prior help desk experience or court experience is desired. 

 

Minimum qualifications: Associate’s degree with at least 15 semester hours in computer science, computer information systems or closely related areas and one year experience in customer support.


Starting annual salary range is $29,976 -$35,568, depending on qualifications. Resumes will not be accepted in lieu of the application form. Download application at http://www.courts.mo.gov/page.jsp?id=3191 or request via e-mail to oscahr@courts.mo.gov. Submit application materials no later than February 11, 2015, to Human Resources, P.O. Box 104480, Jefferson City, MO 65110. (Like us on Facebook @ Missouri State Courts Administrator.) EOE