The Office of State Courts Administrator has a Customer Support Technician position available with our help desk, acting as first contact supporting judiciary software and hardware as well as internet inquiries for all court, juvenile, OSCA and general public inquiries. Applicants must have excellent communication, customer service and troubleshooting skills and the ability to multi-task. Knowledge and experience of PC hardware, Windows XP, Windows 7, as well as Microsoft Office and Lotus Notes are beneficial. Prior help desk experience or court experience is desired.
Minimum qualifications: Graduation from high school or equivalent and three years of experience in customer support.
Starting annual salary range is $29,172 -$34,716, depending on qualifications. Application and copy of official transcript are both required. Application can be found at our website at http://www.courts.mo.gov/page.jsp?id=3191 or may be requested by e-mail to email@example.com. Submit application no later than June 5, 2013, to Human Resources, P.O. Box 104480, Jefferson City, MO 65110. Like us on Facebook @ Missouri State Courts Administrator. EOE